Your client portal
Everything we're doing for you, in one place.
The AM Creative client portal is where you send us photos and videos, see what we need from you, read your reports and message the team. No password and nothing to download. Open it on your phone and it works like an app.
- No password, just a code by email
- Works on your phone, tablet or computer
- A direct line to the team
A quick tour of what you can send, what we need from you and how the team answers. Under 90 seconds.
What You Can Do
Six things the portal does for you.
It replaces the texts, emails and "did you get that photo?" calls with one place that both of us can see.
Send photos and videos
Shoot it on your phone and send it from the job. Tell us what it is and which project it belongs to. The team gets a note the moment it arrives, and it's filed by project.
See what we need from you
Your to-dos list what we need, with the how. A login to share, a questionnaire to fill in, a photo to approve. Check them off as you go. We can send an email reminder for anything still open.
Message the team
One thread for your whole crew, with names and faces so you know who said what. Send a note or a picture and it reaches the team right away.
Read your reports
Your monthly report shows up in the portal the day we publish it. Open it on your phone and see what changed, in plain English.
Follow your projects
See what we're building for you and where it stands. When something new comes up, start a project yourself and attach the content that goes with it.
Keep it on your phone
Add the portal to your home screen and it opens like an app, with its own icon. Nothing to install from an app store and no updates to run.
Getting In
No password to remember.
Signing in takes about a minute the first time, and your phone remembers you after that.
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Open your invite
When your portal is ready, we email you a link. You can also tap the Open your portal button on this page.
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Enter your email
Use the address we sent the invite to. That is how the portal knows which business is yours.
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Type the code we send
A six-digit code arrives by email. Enter it and you're in.
Didn't get a code? Check your spam folder, then try again. Still stuck? Call (978) 464-8895.
On Your Phone
Put it on your home screen.
Two taps and the portal sits next to your other apps. It opens full screen, with the AM Creative icon.
Open the portal in Safari, tap the Share button, then tap Add to Home Screen.
Open the portal in Chrome, tap the three-dot menu, then tap Add to Home screen or Install.
Need an Invite?
Every portal starts with an invite from us.
We set up a portal for each client we work with and send the invite to the email on file.
Already working with us?
Ask the person you work with at AM Creative, or call (978) 464-8895, and we'll send your invite.
Had one already? Open your portal and sign in with the same email.
Open your portalWant someone else on your team in there?
Tell us who. Each person gets their own invite and their own sign-in, and you all see the same to-dos, messages and reports.
Good for an office manager who handles logins, or a foreman who takes the photos.
Not a client yet? Get in touch and we'll talk about what you need.
FAQ
Questions about the portal
Do I need a password?
No. Enter your email and we send you a six-digit code. There is nothing to make up, write down or reset.
Is it an app?
It's a website that works like one. Add it to your home screen and it opens full screen with its own icon. There is nothing to install from an app store, and it works on a computer too.
What should I send through it?
Photos and videos from the job. Before and after shots, your crew at work, finished projects, a happy customer, a new truck. Anything you'd want customers to see. If you're not sure it's useful, send it anyway and tell us what it is.
Who can see what I send?
The AM Creative team and the people from your business we've invited. Nothing in your portal is public.
Can other people from my business use it?
Yes. Ask us to invite them. Each person signs in with their own email and sees the same portal.
I can't find the invite email. Now what?
Check your spam folder for a message from AM Creative. If it isn't there, call (978) 464-8895 or send us a message and we'll send a new one.
Ready to take a look?
Open your portal and sign in with your email. No invite yet? Call us and we'll send one.